Dear Customer,

Please have a look at the Q&A's on this page. We get questions daily, and we try to update this page often. If you don't find the answer here, please contact us at

100% natural - organic - plant based

Did you know our products help with eczema?

When you have a skin that reacts with allergy easily, our skin care helps many eczema skin's to get more comfortable. Please let us know what kind of skin problem you experience.

100% natural - organic - plant based - pure
100% natural - organic - plant based - pure
100% natural - organic - plant based - pure


Have a look around in the Q&A's. And let us know if your questions is not mentioned.

How can I use Step 1 Scrub & Shine?

Step 1 Scrub & Shine is a very gentle exfoliant that removes black pores, removes dead skin cells, air pollution and other dirt you do not want on your skin.

  1. First time use: open the lid and use a table spoon to stir the creamy substance. The scrub beads are at the bottom of the jar and need to be dispersed through your scrub. Stirring wel will disperse them evenly.
  2. Day to day use: take a small amount of scrub with dry fingers*, apply to your face and gently massage the whole face and a little bit more around the nose, chin and forehead. Rinse with warm water to get the scrub beads off easily. Leave on the moisturizing layer after rinsing with warm water.

*) If you put water in the scrub-jar, it will contaminate your product soon. So keep the jar away from water as this will lengthen the shelf life.

How is step 1 Scrub & Shine different from other scrub products that dehydrate your skin?

Indeed Step 1 SCRUB & SHINE is a very different scrub product than all other scrubs you've ever used.

  • This scrub does not dehydrated your skin, in fact it add's deeply nourishing plant based lipids to your skin layers. 
  • Forming an anti inflammatory and anti bacterial layer and relieves acne prone skin.
  • Step 1 Scrub & Shine cleanse your pores deeply. You will see the difference soon.
  • This scrub balances your sebum production, your skin, your skin feel. It will become healthy again.

So when you first use it, make sure you leave on the nourishing layer, because that is your most important skincare layer.

After rinsing off the scrub beads, the rich layer will be absorbed by the time you leave the shower. Gently pad your skin dry. 

This scrub does deep cleansing work in a very gentle and skin barrier strengthening manner.

It is a true youth elixir for your skin. We love it! Get yours now.

Do I need to use all 4 steps?

It depends on your skin type how many steps you need.

If you want, first order our sample kit to try.

Step 1 and 2 are the minimum of care and are recommended for very young and very oily skin's. But if you are young and your skin is dry, you need also step 3 and might also need step 4 to keep you hydrated and comfortable. Age 30+ you will probably need more steps to keep your skin beautifully hydrated.

How do the 4 layers work?

The layers work on top of each other. They do a huge hydrating and nourishing job on your skin.

Penetrating deeply to keep you looking great, and without that tight feeling of dryness after a few hours with other regimes or creams.

Many of our customers experience the layers as so welcome, because their skin is, for the first time deeply nourished.

Every layer is aligned with the next layer and is developed to transport food, vitamins and minerals into your skin.

Every new layer will lock in moisture and food more.

Your skin will look more radiant, more hydrated, more nourished, more even, without outbreaks, less oily, less dry, more even.

Try it! Our free samples will convince you.

How do I use step 1 correctly?

To use Step 1 effectively, follow these steps:

First Use:

  • Ensure your Step 1 jar is at room temperature (approximately 19 degrees Celsius).
  • Open the lid and use a tablespoon to stir the cream until all the scrub beads at the bottom of the jar are thoroughly dispersed into the cream.

Daily Use:

  • With dry fingers only, take an amount of scrub.
  • Apply it to your facial skin and massage gently on all areas.
  • Step into the shower and rinse off the beads with warm water.
  • The leave-on layer will feel nourishing.
  • By the time you step out of the shower, most of the leave-on layer will be absorbed.
  • Pat your skin dry gently without rubbing.
  • Then, apply Step 2 Serum and a tiny drop of Step 3 Elixir, massaging into your skin until you see circulation.
  • Finally, apply Step 4 to repair your skin with our super repair cream.
How to use Step 2 Skin Drink Serum with Hyaluron and Symphytum?

Step 2 gives your skin al the moist it needs. Staying youthful, fighting dry skin, balancing oily skin, calming redness, calming skin outbreaks; these are just some of the great results of our Skin drink serum.

  1. Use it immediately after rinsing of step 1 and after you padded your face gently dry. Your skin will soak up the Skin Drink and will feel relieved.
  2. If your skin is young or oily, you might have enough with step 1 and 2.
  3. But, if your skin is dry, you need at least one other step or may be two.

After putting on Step 2 Skin Drink, also put on Step 3 Vitamin Bomb Elixir: one tiny little drop on every cheek and fore head, and massage both (Skin Drink and Elixir) into your skin until you see circulation.

Circulation is everything to keep your skin beautiful.

What is the effect of Hyaluron in Step 2 Skin Drink Serum?

In our Step 2 Skin Drink Serum, Hyaluronic Acid works wonders for your skin.

  1. This powerful ingredient is like a magnet for moisture, capable of holding up to 1000 times its weight in water.
  2. When applied, it helps to hydrate and plump the skin, reducing the appearance of fine lines and wrinkles.
  3. Additionally, Hyaluronic Acid aids in maintaining the skin's natural moisture barrier, leaving it feeling soft, supple, and rejuvenated.

So, expect your skin to drink up this serum, resulting in a hydrated, youthful, and radiant complexion.

Whta is the effect of Symphytum Officinalis in our Step 2 Skin Drink Serum?

In our Step 2 Skin Drink Serum, Symphytum Officinalis, also known as comfrey extract, plays a crucial role in promoting skin health.

  • This botanical ingredient is rich in allantoin, a compound known for its soothing and regenerative properties.
  • When applied to the skin, Symphytum Officinalis helps to calm irritation, reduce redness, and accelerate the healing process of damaged skin.
  • Additionally, it aids in promoting collagen production, which contributes to firmer, more resilient skin over time.

With Symphytum Officinalis in our serum, you can expect a soothing and rejuvenating experience, leaving your skin looking and feeling revitalized.

What is the Aloe Vera in Step 2 Skin Drink Serum contributing to your skin?

Aloe Vera, a key ingredient in our Step 2 Skin Drink Serum, brings a wealth of benefits to your skincare routine.

  • Renowned for its soothing and hydrating properties, Aloe Vera helps to replenish and moisturize the skin, leaving it feeling soft, supple, and refreshed.
  • Its natural anti-inflammatory properties also make it effective in calming irritated or sensitive skin, reducing redness and promoting a more even complexion.
  • Furthermore, Aloe Vera contains antioxidants that help protect the skin from environmental stressors, supporting overall skin health and resilience.

With Aloe Vera in our serum, you can expect a nourishing and revitalizing treatment for your skin.

What is soo special about our Step 3 Elixir Vitamin Bomb?

Step 3 Elixir Vitamin Bomb is a beautiful highly effective face oil that:

  1. It absorbs before you know it. It is really fast in penetrating your skin without the greasy after feel.
  2. It is specially selected - with all kinds of precious oils - to sooth your skin and bring it in optimal comfortable condition.
  3. It is anti inflammatory and anti-allergy because of these beautiful botanicals e.g. Black Currant oil.

We think this is the best face oil ever, but you can try it yourself, by ordering our sample kit.

Can Step 3 vitamin bomb replace a synthetic retinol product?


Our Step 3 Elixir Vitamin Bomb, enriched with vitamin A, E, C, and B, offers a natural and effective alternative to synthetic retinol (synthetic vitamin A) products.

While synthetic retinol may lead to negative side effects:

  • such as irritation,
  • dryness, and
  • increased sensitivity to sunlight,

our all-natural vitamin A in Step 3 Elixir Vitamin Bomb provides all the benefits without the drawbacks.

Unlike synthetic retinol, which can cause skin irritation and sensitivity, our vitamin A derived from natural sources is gentle yet potent, promoting cellular turnover and collagen production for smoother, more youthful-looking skin.

Additionally, our vitamin Ain Step 3 Elixir Vitamin Bomb is rich in antioxidants, helping to protect the skin from environmental damage and oxidative stress.

By harnessing the power of natural ingredients, our Step 3 Elixir Vitamin Bomb delivers exceptional results without the risk of adverse effects associated with synthetic retinol.

Experience the transformative benefits of our all-natural vitamin-infused step 3 Elixir for radiant, healthy-looking skin.

Does Step 3 Vitamin Bomb with lots of vitamin A have the same side effects as synthetic vitamin a/retinol products?

No. Our Step 3 Elixir vitamin bomb, with lots of vitamin A, E, B and C, has no side effects - because it is 100% natural!

How do I use Step 3 Elixir Vitamin Bomb?

Usage of Step 3 Elixir Vitamin Bomb:

  • Put 1 tiny vitamin drop on every cheek on top of the moisture of step 2.
  • Massage both into your skin until you see circulation.
  • Feel the comfort of these vitamins.

This is a great alternative for synthetic retinol, and without the side effects of retinol.

Just add this vitality booster to your 4 step skin care routine, and your skin will start glowing.

What can Black Currant Oil do for my skin?

Black currant oil, a potent ingredient in our Step 3 Vitamin Bomb Elixir, offers a multitude of benefits for your skin.

  • Rich in gamma-linolenic acid (GLA), omega-3 and omega-6 fatty acids, and antioxidants, black currant oil helps to nourish and rejuvenate the skin from within.
  • GLA is known for its anti-inflammatory properties, which can help soothe and calm irritated skin conditions such as acne, eczema, and psoriasis.
  • Additionally, the omega fatty acids in black currant oil support the skin's natural barrier function, helping to lock in moisture and maintain hydration levels.
  • The antioxidants in black currant oil also help protect the skin from environmental damage, such as UV radiation and pollution, which can contribute to premature aging.
  • Overall, incorporating black currant oil into our Vitamin Bomb Elixir can leave your skin looking and feeling healthier, more radiant, and revitalized.
How does Tzubaki Oil in Step 3 works on my skin?
  • Tsubaki oil, also known as Camellia oil or Japanese rose oil, is a luxurious ingredient in our Step 3 Vitamin Bomb Elixir that offers exceptional benefits for your skin.
  • Rich in antioxidants, vitamins, and essential fatty acids, Tsubaki oil helps to nourish, hydrate, and protect the skin.
  • Its lightweight and non-greasy texture make it suitable for all skin types, including sensitive and acne-prone skin.
  • Tsubaki oil is known for its ability to deeply moisturize the skin without clogging pores, leaving it soft, smooth, and supple.
  • Its high concentration of oleic acid helps to improve skin elasticity, reducing the appearance of fine lines and wrinkles over time.
  • Additionally, Tsubaki oil contains anti-inflammatory properties that soothe and calm irritated skin, making it effective for conditions such as eczema and rosacea.
  • Furthermore, Tsubaki oil helps to protect the skin from environmental stressors such as UV radiation and pollution, which can cause premature aging.
  • Its antioxidant-rich composition helps to neutralize free radicals, preventing damage to skin cells and promoting a more youthful complexion.

    In summary, Tsubaki oil in our Step 3 Vitamin Bomb Elixir provides intense hydration, anti-aging benefits, and protection against environmental damage, leaving your skin looking and feeling rejuvenated, radiant, and revitalized.
How can Abbyssinian Oil in Step 3 benefit my skin?

Abyssinian oil, in our Step 3 Vitamin Bomb Elixir, offers exceptional nourishment and protection for your skin.

  • Extracted from the seeds of the Abyssinian oil is prized for its lightweight texture and high concentration of unsaturated fatty acids, particularly omega-9 and omega-6 fatty acids.
  • This unique composition allows Abyssinian oil to deeply penetrate the skin, delivering intense hydration without leaving a greasy residue. It helps to restore the skin's natural moisture barrier, preventing moisture loss and keeping the skin hydrated and supple throughout the day.
  • Additionally, Abyssinian oil is rich in antioxidants such as vitamin E, which helps to neutralize free radicals and protect the skin from environmental damage.
  • This antioxidant protection can help reduce the signs of aging, including fine lines, wrinkles, and dullness, leaving the skin looking more youthful and radiant.
  • Moreover, Abyssinian oil has anti-inflammatory properties that can soothe and calm irritated skin, making it beneficial for conditions such as eczema, psoriasis, and acne. Its gentle nature makes it suitable for all skin types, including sensitive and oily skin.
  • Abyssinian oil in our Step 3 Vitamin Bomb Elixir provides intense hydration, antioxidant protection, and soothing benefits for your skin, leaving it looking and feeling healthy, radiant, and revitalized.
Why is Step 4 Repair so effective against cell damage?

Step 4 Repair is powered by a potent blend of 29 natural ingredients, each selected for its remarkable skin-repairing properties.

  • At the heart of this formulation is the super amino acid Ectoin® Bitop, known for its ability to shield skin cells from environmental stressors and promote their repair and regeneration.
  • Ectoin® Bitop works synergistically with other key ingredients such as meadowfoam oil, aloe vera, and rosa canina oil to provide comprehensive repair and hydration.
  • Meadowfoam oil deeply moisturizes the skin, locking in hydration for up to 7 days, while aloe vera soothes and calms irritated skin.
  • Rosa canina oil, rich in vitamins and antioxidants, helps to nourish and rejuvenate the skin, promoting a more youthful complexion.

Together, these natural ingredients work harmoniously to repair cell damage, replenish moisture, and restore skin health.

Step 4 Repair is not just an ordinary moisturizer—it's an instant repair cream that delivers immediate relief and long-lasting hydration.

With its powerful blend of natural ingredients, Step 4 Repair effectively repairs cell damage, leaving your skin hydrated, rejuvenated, and radiant. Get yours now!

How to use step 4 Repair?

Multi functions

  • You can use step 4 as the 4th layer on top of the other 3 layers of our high performing skincare routine. it will keep your skin beautiful all day long.
  • You can also use it as an eye cream duringt he day.
  • You can use it as a mask on nude clean skin
  • You can use it as a night cream mask on nude clean skin
  • And please also use it as your hand bag essential to instant refresh your skin after long meetings. Your skin will love it.

Day time use

  • Apply this REPAIR BOOST as the last STEP 4 of your MOTHR EARTH PROOF® daily skincare routine on top of the other 3 layers of deep care. Repair your skin!
  • During the day feel instant comfort & refreshing hydration and pollution protection. After a long meeting, it will give you a better and refreshed look. 
  • Apply REPAIR BOOST on top of your make-up to refresh and prevent dryness in dry and air-conditioned areas. 
  • Gently pat the REPAIR BOOST with the tip of your fingers on the needy areas.
  • You can also use REPAIR BOOSTER as an eye contour creme. All 4 step products can be used around the eye, because the ingredients are natural and so gentle. Your look will improve instant! Fine lines will fade.

Eye contour care daytime use

  • Our REPAIR is also great for use as an eye cream on the fragile skin around the eyes.

 Night time use

  • During the night, apply this cream directly onto cleansed skin, as a true beauty REPAIR BOOSTER
  • But please do avoid the wider eye area during sleep. During sleep always avoid the wider eye contour area with all creams and oils! Because they will puff the eye contour.
  • Helps prevent moisture loss up to 7 days.  
What does Ectoin® Bitop do for my skin?

Step 4 Repair contains Bitop Ectoin®  natural. This is a very powerful natural stress-protection molecule, a so-called "extremolyte".

This multifunctional active ingredient is able to prevent cell damage and inflammation caused by all sorts of stress factors, thereby preserving the skin´s beauty and health.

Ectoin® natural utilizes a scientific and comprehensive approach to efficient anti-aging and skin protection by repairing and improving damaged, aged, stressed, and irritated skin.

Proven Efficacy
  • Cellular protection and boosting of skin’s self-defense (in vivo)
  • Global anti-pollution efficacy (in vivo)
  • Prevention of UV-induced skin damage (in vivo)
  • Wrinkle improvement (in vivo)
  • Long-term hydration – up to 7 days (in vivo)
  • Improvement of skin roughness and scaling (in vivo)
  • Skin barrier repair and reinforcement (in vivo)
  • Inflammation reduction and anti-irritant (in vivo)
  • UVA / UVB, IR-A, and visible light protection on a cellular level
What does NoriGuard Algues do in Step 4?

Noriguard NC in our Step 4 Repair harnesses the power of red algae Porphyra umbilicalis to provide a natural and safe sun protection (always use an SPF-product on top of step 4).

This aqueous extract contains mycosporine-like amino acids (MAA) that specifically absorb UV-A light, effectively shielding the skin from photo-aging. Unlike synthetic sun filters, Noriguard NC offers a gentle yet potent defense against premature aging caused by UV radiation.

With its anti-aging, anti-photoaging, and anti-wrinkle properties, Noriguard NC acts as a DNA protector and UV sunblocker.

By efficiently blocking UVA rays, it helps preserve the skin's youthful appearance and vitality.

By utilizing Noriguard NC, our skincare offers comprehensive protection against the harmful effects of sun exposure, promoting healthier, more resilient skin.

Please note: that you always need to use an spf-product on top of Step 4 Repair.

My skin is very dry. Can I use this routine?

Yes, you can use it on dry and very dry skin.

It will stimulate your sebum and collagen production, making it less dry. Additionally, it will prevent further trans epidermal water loss with all the NMF factors in our 4-step high-performing routine.

Your skin will start receiving and accepting nourishing food again.

My skin is sensitive. Can I use the 4 step skin care routine?

Yes, you can. Most sensitive skins thrive on this 4-step skincare routine because of the all-natural ingredients.

If you do have any irritation, please let us know.

I am 20 years old. Can I use the 4 step skincare routine?

Yes, you can.

It is all-natural and will help you with various minor skincare issues. If your skin is normal, you are probably doing great with just 2 steps (1+2). If it is drier, you need more nourishment, and you can add steps 3 and 4 to your daily skincare ritual.

My skin is oily. Can I use the 4 step routine?

Yes, it will be very helpful, especially for oily skin.

It will balance your sebum production and add moisture. Most oily skins lack moisture.

Furthermore, it will calm sebum production, resulting in less oily skin. It will also help you combat inflammations and skin breakouts. This routine contains numerous antioxidants that can be very helpful in preventing hormonal acne or other inflammations.

Most oily skins have enough in using step 1 and step 2.

I have eczema. Can I use the 4 step routine?

Yes you can. In most cases it will improve your skin appearance a lot.

It will sooth your skin, nourish it and many dead skin cells will be removed.

It is recommended to use all 4 steps with an eczema skin.

Please let us know, how you experience the 4 steps if you have eczema skin.

I am 45 and my skin is wrinkling a lot. Can the 4 step skincare routine help me to look better?

Yes, it can.

The 4 step skin care routine will help you hydrate and nourish your skin deeply and it will help your skin to look more radiant and prevent any further wrinkling in the future with continued daily use.

Note that wrinkles that are already there, can not be removed. That is why it is important to start an effective natural skincare routine around age 25. It will prevent a lot of wrinkling when you grow older.

I am male. Is it suitable for male skin?

Yes, it is suitable for male skin. Many males have sensitive and dry skins from shaving daily.

Our 4 step skincare routine is very wel suited for males skin. It will balance the skin, make it less dry and protect the sensitive skin will all natural moisture and nourishing ingredients.

How are the smells of the 4 steps routine?

They differ from step 1 to 4. But they are all natural and are selected to be gender neutral.

I am 65. can I use this 4 step skin care routine?

Yes, you can. It will give your skin a lot of radiance again and it will regain some lost elasticity. It will be less dry and very comfortable. You will look great!