Journal
About everything that concerns your beauty
FREE SHIPPING when you buy 2 or more products
When you buy products for 130,- euro or more your shipping is free
Please contact our customer service
Dear customer,
If you have any questions please contact us at info@mothrearthproof.com - www.mothrearthproof.com. We are happy to help you! We will respond as soon as possible.
Have a great day and a happy skin!
Andrea van Reeken-Slee,
founder of MOTHR EARTH PROOF®
I BELIEVE IN BEAUTY POWERED BY NATURE
Return policy
Dear Customer,
We value your opinion, and we really like you to be happy with our MOTHR EARTH PRODUCTS. But if you are not, you may return the purchased products within 14 days of the delivery date. After this period, your purchase can no longer be returned or exchanged. Please do check the return conditions below.
To start a return, please send us an e-mail retour@mothrearthproof.com with:
- your full name,
- address
- order number
- product names
- and how many products you will return
- and your IBAN (so we can transfer the money back to you easily)
Send an email to retour@mothrearthproof.com to return your purchased products.
As soon as MOTHR EARTH® has received your return package in good condition (see below return conditions), your purchase amount will be refunded, excluding shipping costs.
RETURN CONDITIONS
- Return shipments must be returned within 14 days of receipt
- Returned products are only eligible for a refund if they are unopened, undamaged and in their unopened and undamaged packaging with original undamaged shipping box with wrapping paper and protection.
- You as a customer are responsible for the risk of the delivery.
- Products or delivery problems must be reported to us within 2 days after the products have been received by you.
- If the condition of your shipment does not meet the above conditions, MOTHR EARTH® has the right to return the order to the recipient and the recipient is responsible for the shipping costs.
Product of nature
Please note that all our products are crafted with the utmost care and using the highest quality and purest ingredients. We strive to provide you with the best experience possible.
Our products are 100% natural, which means that batches may vary in odor, color, and consistency due to natural differences in the harvest of our ingredients.
Also our samples may differ from the fullsize product, because of differences in production badges.
This is part of nature. The effect on your skin will always be as we promise: game changing.
We believe in the power of nature
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